WEINOVEL (hereinafter referred to as the "Company") complies with related laws and regulations such as the 「Personal Information Protection Act」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」, and 「Framework Act on the Development of Artificial Intelligence and Building a Trust Base」 to protect users' personal information, and establishes and discloses the following personal information processing policy. This policy applies to the WEINOVEL website and related services. Article 1 (Purpose of Processing Personal Information) The company processes personal information for the following purposes. The processed personal information will not be used for purposes other than the following, and prior consent will be obtained when changing the purpose. 1. Membership registration and management Member identification, identity verification, confirmation of intention to sign up Prevention of fraudulent use of services and response to disputes 2. Service provision and operation Providing visual novel creation, viewing, and AI functions Content storage, management, and user settings maintenance Management and quality improvement of AI-generated content 3. Payment and settlement (if applicable) Payment processing for using paid services Refunds, tax invoice issuance, etc. 4. Service improvement and statistical analysis Usage pattern analysis, function improvement Error analysis and ensuring stability 5. Customer inquiries and notices Responding to customer center inquiries Service changes, policy guidance Article 2 (Personal Information Items to be Processed) 1. When registering as a member Required: Email address, password (encrypted storage), nickname Optional: Profile image, self-introduction 2. Automatically collected during service use IP address, access logs, cookies, browser information Service usage history Metadata related to AI-generated content (generation time, generation type, technical identification information, etc.) ※ Personal information is not directly used for AI model learning, and separate consent will be obtained if necessary. 3. When using payment (if applicable) Payment identification information (card number is not stored) Payment history, payment status information Article 3 (Period of Processing and Retention of Personal Information) The company processes and retains personal information within the period of retention and use of personal information according to laws and regulations or the period agreed upon by the data subject. Category Retention Period Member Information Until membership withdrawal Access Record 3 months Payment Record 5 years (Electronic Commerce Act) Dispute Record 3 years after the end of the dispute Article 4 (Provision of Personal Information to Third Parties) In principle, the company does not provide users' personal information to external parties. However, exceptions are made in the following cases: When the user has given prior consent When there is an obligation to submit according to laws and regulations Article 5 (Entrustment and Overseas Transfer of Personal Information Processing) The company may entrust personal information processing as follows for smooth service provision. Trustee Entrusted Tasks Amazon Web Services (AWS) Server operation and data storage Payment Gateway (PG) Payment processing ※ Data may be stored on overseas servers (AWS region), and the company implements protection measures for overseas transfer in accordance with related laws and regulations. Article 6 (Rights of Data Subjects) Users can exercise the following rights at any time: Request for access, correction, and deletion of personal information Request to suspend personal information processing Membership withdrawal Requests can be made through the customer center or email. Article 7 (Destruction of Personal Information) If the personal information retention period has expired or the purpose of processing has been achieved, it will be destroyed without delay. Electronic files: Deleted in a way that cannot be recovered Paper documents: Shredded or incinerated Article 8 (Measures for Personal Information Protection) The company takes the following technical and administrative safeguards: Password encryption storage Minimization of access rights and log management Use of secure server (SSL) Establishment of internal personal information management plan Article 9 (Notice regarding automated processing and AI) The company may use AI-based automated processing systems to provide services. AI is used for content generation, assistance, and recommendation features. AI processing results are for reference only, and the final judgment and responsibility rests with the user. The company may indicate whether AI was used to generate content in accordance with relevant laws and regulations. Article 10 (Personal Information Protection Officer) Personal Information Protection Officer: WEINOVEL Operator Email: support@weinovel.com Article 11 (Revision Notice) This policy will be effective from April 1, 2026. Any changes will be announced in advance on the website.